Tuesday, May 13, 2014

ROBO CALLS AND SAMANTHA WEST

A report from TIME about an automated computer telemarketer programed to sound like a human who insisted she was real makes for an interesting nit of insight into the sneaky and illusive world of telemarketing.

A reporter received a call from an individual offering a deal on health insurance. Her goal was to ask a series of questions about health coverage—”Are you on Medicare?” etc.—and then transfer the potential customer to a real person, who could close the sale.

The telemarketer with the charming and enthusiastic voice named Samantha West was really a robot caller!

The story is still unfolding but TIME has put up segments of the conversation in their web story.

Samantha sounds so real. If she was not so dogged to her script, you might easily be convinced that you were talking to a real person.

Interestingly enough I just watched HER, a movie about this guy who falls in love with his computer generated assistant voiced by Scarlett Johansson.


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